Privacy Policy

We collect information you choose to send us through the website. That includes:

• Contact form submissions (name, email, business name, message).
• Diagnostic submissions (your answers, contact details, business context).
• Booking submissions (the context you provide before booking a call).
• Waitlist submissions (name, email, business name, sector, phone if provided).
• Email correspondence you send us directly.

We may also collect basic, aggregated analytics about how pages are used (for example page views, device type, and referring source) to understand which content is useful. Where analytics is used, it is configured to avoid storing personally identifying details beyond what is needed to run the service.

We use the information you send us to:

• Reply to enquiries and provide what you asked for.
• Review diagnostic and booking submissions and prepare for calls.
• Send service-related email about a request you have started.
• Improve the website, the diagnostic, and our services.

We do not sell personal data. We do not share your submissions with third parties for marketing. Limited service providers (for example email delivery and hosting) process data on our behalf only to operate the website.

We keep submissions for as long as they are useful for the conversation they started, and for a reasonable period after, to keep records of past work. If you would like your information removed, contact us and we will do so where we are not required to keep it for legitimate business or legal reasons.

The website may set a small number of cookies or similar identifiers needed for the site to work and for basic analytics. We do not run advertising trackers on this website beyond what is needed to measure our own marketing.

Submissions are transmitted over HTTPS and stored on managed infrastructure with standard access controls. No system is perfectly secure, but we take reasonable steps to protect information you send us.

You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted. We will respond within a reasonable time.

For any privacy question, email jav@birgani.uk. Birgani Company LTD is based in Birmingham, United Kingdom.