01 · Offline commercial system
Wollaston Carpets
Flooring · Wollaston, Stourbridge
A flooring showroom with consistent footfall but compressed margins and no system to convert hesitant buyers, retain past customers, or track marketing spend. Four offline commercial layers rebuilt in sequence.
- £12,350 → £22,000 average monthly revenue
- +78% revenue uplift
- £3,700 → £8,800 monthly profit (2.4×)
- 30% → 40%+ gross margin
- Near zero → 3–4 repeat customers per month